9% increase in NPS, and 4% increase in platform signups

9% increase in NPS, and 4% increase in platform signups

I led several Cross-Functional teams (Engineering, Design, Project Management) to research, interview, prototype, test, launch, grow and measure the results of the end-to-end Vendasta Fulfillment system.

I led several Cross-Functional teams (Engineering, Design, Project Management) to research, interview, prototype, test, launch, grow and measure the results of the end-to-end Vendasta Fulfillment system.

COMPANY

COMPANY

Vendasta

Vendasta

ROLE

ROLE

Product Designer

Product Designer

YEAR

YEAR

2022

2022

DURATION

DURATION

4 months

4 months

TEAM

TEAM

Project Manager (x2)
Engineering Lead (x2)
UX Researcher
UX Content Designer

Project Manager (x2)
Engineering Lead (x2)
UX Researcher
UX Content Designer

DELIVERABLES

DELIVERABLES

Stakeholder interviews
Competitive Analysis
Mockups
Prototypes
Executive presentations
Final specs
Asset production

Stakeholder interviews
Competitive Analysis
Mockups
Prototypes
Executive presentations
Final specs
Asset production

Check out some more of my work below

Check out some more of my work below

I'm currently refining this case study and should have it updated shortly, check back soon!

I'm currently refining this case study and should have it updated shortly, check back soon!

Check out some more of my work below

© 2023 - All rights reserved

© 2023 - All rights reserved