49% Reduction in onboarding time, and 3% increase in NPS

49% Reduction in onboarding time, and 3% increase in NPS

I led the Cross-Functional team (Engineering, Design, C-Suite) to research, interview, prototype, test, launch, grow and measure the results of a novel AI onboarding workflow.

I led the Cross-Functional team (Engineering, Design, C-Suite) to research, interview, prototype, test, launch, grow and measure the results of a novel AI onboarding workflow.

ROLE

ROLE

TeamLinkt

TeamLinkt

ROLE

ROLE

Senior Product Designer

Senior Product Designer

YEAR

YEAR

2023

2023

DURATION

DURATION

2 months

2 months

TEAM

TEAM

Engineering Lead
Chief Technical Officer
Chief Executive Officer

Engineering Lead
Chief Technical Officer
Chief Executive Officer

DELIVERABLES

DELIVERABLES

User interviews
Competitive Analysis
Mockups
Prototypes
Executive presentations
Final specs
Asset production

User interviews
Competitive Analysis
Mockups
Prototypes
Executive presentations
Final specs
Asset production

Check out some more of my work below

Check out some more of my work below

I'm currently refining this case study and should have it updated shortly, check back soon!

I'm currently refining this case study and should have it updated shortly, check back soon!

Check out some more of my work below

© 2024 - All rights reserved

© 2024 - All rights reserved